Frequently Asked Questions
Return and Exchange Policy
- No exchange unless the item is wrong or damaged.
- Brand is not responsible if client chose the wrong size/material.
- No exchange.
- No refund.
Buying Policy
- Name, address and phone number to be provided by the client.
- Correct email address to be provided by customer to follow up on order confirmation and shipment tracking.
Shipping Policy
- Orders will take up to 10 to 12 working days to be delivered in the UAE
- Shipments within the GCC is CURRENTLY NOT AVAILABLE
Delivery
- All deliveries will be chargeable.
- Within the UAE shipping is 30 AED for most areas.