Frequently Asked Questions

Return and Exchange Policy

  • No exchange unless the item is wrong or damaged.
  • Brand is not responsible if client chose the wrong size/material.
  • No exchange.
  • No refund.


Buying Policy

  • Name, address and phone number to be provided by the client.
  • Correct email address to be provided by customer to follow up on order confirmation and shipment tracking.


Shipping Policy

  • Orders will take up to 10 to 12 working days to be delivered in the UAE 
  • Shipments within the GCC is CURRENTLY NOT AVAILABLE


  • All deliveries will be chargeable. 
  • Within the UAE shipping is 30 AED for most areas.